This Security Policy ("Policy") outlines the measures and principles PixoraHub.com ("PixoraHub" or "Platform") employs to protect the confidentiality, integrity, and availability of its systems and data, including user information and digital content. PixoraHub is committed to providing a secure and trusted environment for our global community of creatives and businesses. This Policy applies to all users, Contributors, and employees of PixoraHub. Operating from Mozambique, we adhere to international best practices in data security and continuously strive to enhance our security posture.
1. Introduction
At PixoraHub, the security of your data and our platform is a top priority. We understand the critical importance of safeguarding personal information, financial transactions, and valuable digital assets. This document explains our commitment to maintaining a robust security framework that protects against unauthorized access, use, disclosure, disruption, modification, or destruction of information.
2. Scope and Applicability
This Policy applies to all information, systems, applications, and processes involved in the operation of PixoraHub.com. It governs the conduct of all PixoraHub employees, contractors, Contributors, and users who interact with our platform and its data.
3. Core Security Principles
PixoraHub's security strategy is built upon the following fundamental principles:
4. Data Collection, Storage, and Use
4.1. Adherence to Privacy Policy
All collection, processing, and use of personal data are strictly governed by our Privacy Policy. We collect only necessary information and use it solely for the purposes outlined in that policy.
4.2. Data Minimization
We employ data minimization techniques, collecting only the data essential for the operation of our services and compliance with legal obligations.
4.3. Data Storage and Retention
User data and Content are stored on secure servers with robust access controls. Data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
4.4. Encryption at Rest
Sensitive data and Content stored on our servers are protected using industry-standard encryption protocols.
5. User Account Security
5.1. Password Policy
Users and Contributors are required to create strong, unique passwords for their PixoraHub accounts. We recommend using a combination of uppercase and lowercase letters, numbers, and symbols. Passwords are never stored in plain text and are always hashed and salted.
5.2. Two-Factor Authentication (2FA)
PixoraHub offers and highly encourages the use of Two-Factor Authentication (2FA) for an added layer of security. When enabled, 2FA requires users to provide a second form of verification (e.g., a code from a mobile app) in addition to their password, significantly reducing the risk of unauthorized access.
5.3. Session Management
We implement secure session management practices, including session timeouts and secure cookie handling, to protect user sessions.
5.4. User Responsibilities
Users are responsible for protecting their account credentials, keeping their software updated, and reporting any suspicious activity immediately to PixoraHub support. We advise against sharing account information and using public Wi-Fi for sensitive transactions without a VPN.
6. Data Transmission Security
6.1. Encryption in Transit
All data transmitted between your device and PixoraHub's servers is encrypted using industry-standard Transport Layer Security (TLS/SSL) protocols. This protects your personal information, login credentials, and payment details from interception.
7. Payment Security
7.1. PCI DSS Compliance
PixoraHub does not directly store sensitive payment card information. All payment processing is handled by reputable, PCI DSS (Payment Card Industry Data Security Standard) compliant third-party payment gateways. Your payment information is tokenized or encrypted at the point of entry and processed securely by these certified providers.
7.2. Fraud Detection
We implement advanced fraud detection systems and work closely with our payment processors to monitor and prevent fraudulent transactions.
8. Content Security
8.1. Malware Scanning
All Content uploaded by Contributors undergoes automated malware scanning to detect and prevent the submission of malicious files that could harm our users or systems.
8.2. Integrity Checks
We perform integrity checks on uploaded Content to ensure files are not corrupted or tampered with during the upload process.
9. System and Network Security
9.1. Firewalls and Intrusion Detection
Our network infrastructure is protected by advanced firewalls and intrusion detection/prevention systems that monitor for and block malicious traffic and unauthorized access attempts.
9.2. Regular Security Audits and Penetration Testing
PixoraHub regularly conducts internal and external security audits, including vulnerability assessments and penetration testing, to identify and address potential weaknesses in our systems.
9.3. Software Updates and Patch Management
All systems and software are regularly updated with the latest security patches to protect against known vulnerabilities.
9.4. Access Controls
Access to PixoraHub's internal systems and sensitive data is strictly controlled on a "need-to-know" and "least privilege" basis. Access is granted only to authorized personnel who require it to perform their job functions.
10. Incident Response and Business Continuity
10.1. Incident Response Plan
PixoraHub has a defined Incident Response Plan to effectively detect, respond to, contain, and recover from security incidents. In the event of a data breach, we will take immediate steps to mitigate the impact, investigate the cause, and notify affected parties as required by law.
10.2. Data Backup and Recovery
Regular backups of critical data are performed and stored securely. We maintain disaster recovery plans to ensure the continuity of our services in the event of unforeseen disruptions.
11. Employee Training and Awareness
All PixoraHub employees undergo regular security awareness training to ensure they understand their responsibilities in protecting information and adhering to security best practices. Access to production systems is limited to trained and authorized personnel.
12. Third-Party Service Providers
We carefully vet all third-party service providers and partners who handle or have access to our data. We enter into agreements that include strict data protection and security clauses, ensuring they meet our security standards.
13. Compliance and Legal Adherence
PixoraHub adheres to relevant international data protection and privacy laws, and e-commerce security standards applicable to our global operations. While operating from Mozambique, our policies are designed to align with universally accepted principles of data security and privacy.
14. Reporting Security Concerns (Vulnerability Disclosure)
We encourage security researchers and the public to responsibly disclose any potential security vulnerabilities they discover in the PixoraHub platform. Please do not publicly disclose any findings without prior written consent from PixoraHub.
To report a security vulnerability, please contact our security team immediately at:
Email: security@pixorahub.com (Please encrypt sensitive information if possible)
15. Policy Review and Updates
This Security Policy will be reviewed and updated periodically to reflect changes in technology, threats, and regulatory requirements. Any material changes will be posted on this page. Your continued use of PixoraHub after such updates signifies your acceptance of the revised Policy.
Pixorahub.com
Maputo – Mozambique
Email: support@pixorahub.com
Phone: +258 86 801 1172
